Refund policy

Inline with your statutory rights we have a “No Nonsense Returns Policy”.

If you are not happy with your purchase you can return your item(s) within 14 days of receiving them for a full refund or exchange, provided they are unused and in a saleable condition. If the goods are faulty, please get in touch and we'll arrange a refund or replacement with free delivery costs.

Return postage costs are payable by the customer unless there is a confirmed faulty product that Blacksparrowuk has agreed to accept a return.