Privacy policy

Blacksparrowuk will only use your personal information to administer your account and to provide the products and services you have requested.

You may have heard of GDPR, which is the new General Data Protection Regulation that come into effect 25th May 2018. The following information has been provided for your clarify of our compliance with the new regulations.

What information do we collect?

Most of the data we need is given to us directly by you:

•Your address
•Your email address
•Your order history
•Your social media name if you chose to contact us via this platform

We only collect personal data from you that we need in order to provide you with the products and services you require. We may use your information to

•Process your order and send it to you
•Update you on your order, for example shipping confirmation.
•Send you communication required by law, for example updates to our privacy policy or important warranty and recall information relating to the products we have sold you previously.
•To contact you if we need to obtain or provide additional information or to check our records are correct.

We don't rent or trade email lists with any other organisation or business.

Who will it be shared with?

•If your order is to be delivered to you, we will share your name and address details with our courier company.

•Your card details are not known or stored by us, these are all held and processed by your chosen third party provider such as PayPal / Applepay or your banking provider.

•Your details will be shared with the relevant authorities in any cases of fraud or theft.